jilibee Terms and Conditions

You must be at least 21 years of age to register and use jilibee, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are a legal adult residing in the Philippines and that all information you provide during registration is accurate and up to date. Each player is permitted to hold only one account — duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this site. jilibee reserves the right to request identity verification documents at any time to confirm your eligibility. Accounts found to belong to ineligible individuals will be closed and any pending balances handled in accordance with applicable regulations.

All transactions on jilibee are processed in Philippine pesos (PHP) through supported local payment methods including mobile wallets and Philippine bank transfers. You may only deposit funds from payment accounts that are registered in your own name — third-party deposits are not permitted and may result in account suspension. Withdrawal requests are subject to identity verification before the first payout is processed, which is a standard security measure to protect your funds. Processing times for withdrawals vary depending on the payment method selected and are outlined in detail on the Withdrawal page. jilibee does not charge platform fees on standard withdrawals, though your payment provider may apply their own charges. Any funds deposited in error must be reported promptly, and jilibee will make reasonable efforts to assist in resolving such cases. Balances that remain inactive for an extended period may be subject to the dormant account policy described in the full platform terms.

All games available on jilibee — including slots in the Slots section, live dealer tables in the Live Casino, and titles in the Game Lobby — are governed by their individual game rules, which are accessible within each game interface. Players are expected to engage with games in good faith and in accordance with the rules displayed. Any attempt to exploit technical errors, use automated software, or manipulate game outcomes is strictly prohibited and will result in immediate account suspension. jilibee does not guarantee continuous availability of any specific game title, as the game catalogue may be updated or modified at any time. Winnings generated through gameplay are credited to your account balance and are subject to the withdrawal terms described above. Disputes regarding game outcomes must be raised within 30 days of the relevant session. jilibee's records of game activity are considered the authoritative source in the event of any dispute.

jilibee is committed to providing a safe and responsible gaming environment for all players in the Philippines. We offer tools and resources to help you manage your gaming activity, including the ability to set personal limits on deposits, session time, and wagering. If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to visit our Responsible Gaming page for practical guidance and self-exclusion options. Players who choose to self-exclude will have their accounts restricted for the duration they specify, and this decision will be honoured without exception. jilibee does not market aggressively to players who have indicated they wish to reduce or stop their gaming activity. We also reserve the right to proactively restrict accounts where we observe patterns of play that suggest a player may be experiencing harm. The wellbeing of our players is a genuine priority, not just a compliance requirement, and we take these obligations seriously across all aspects of platform operations.

Your personal information is collected and processed in accordance with our Privacy Policy, which explains in plain language what data we hold, why we hold it, and how it is used. jilibee does not sell or share your personal data with third parties for marketing purposes without your explicit consent. You are responsible for keeping your password secure and for logging out of your account when using shared or public devices. In the event of a suspected security breach affecting your account, jilibee may temporarily suspend access as a precautionary measure while the matter is investigated. All financial transactions are processed through encrypted channels to protect your payment information at every step. Identity documents submitted for verification are stored securely and used only for the purposes of confirming your eligibility and processing withdrawals. If you wish to request deletion of your account data, you may do so by contacting us through the details provided on this site, subject to any legal retention obligations that apply.

Players are prohibited from using jilibee for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. The use of bots, scripts, or any automated tools to interact with the platform is strictly forbidden and will result in immediate and permanent account closure. Collusion between players, manipulation of game outcomes, and abuse of any platform feature for unintended gain are all grounds for account suspension without refund of any balance associated with the prohibited activity. jilibee reserves the right to withhold or void winnings where there is reasonable evidence of rule violations, pending investigation. Accounts may also be closed at jilibee's discretion if a player is found to have provided false information during registration or verification. Players whose accounts are terminated for cause will be notified where legally permissible, and any legitimate balance remaining after deduction of voided amounts will be returned through the player's registered payment method. Appeals regarding account closures may be submitted in writing to the support contact listed on this site.

jilibee reserves the right to update or modify these Terms and Conditions at any time, and any changes will be published on this page with an updated effective date. Continued use of the platform after changes have been posted constitutes your acceptance of the revised terms. Where changes are material, we will make reasonable efforts to notify registered players through the contact information held on their account. It is your responsibility to review these terms periodically to stay informed of any updates that may affect your use of the platform. If you do not agree with any revised terms, you should cease using jilibee and may request account closure by contacting our support team. Historical versions of these terms are not archived publicly, but may be requested through our support contact for reference purposes. These terms are governed by and construed in accordance with the laws applicable to online gaming operations in the Philippines.